Terms and Conditions

While the coaches and counsellors at Ovenstone & Associates use every skill and resource available to them, the internal journey is essentially the client’s own responsibility, and therefore they cannot be held responsible for the outcome.
Cash payments should be made at each session. If an EFT payment is necessary, it must be made within 24 hours. Use your name as a reference.
Cancellation policy: As with most professional services, 2 working days notice is necessary to cancel an appointment without being charged the full fee.
SKYPE sessions are charged at the same rates. Payments should be deposited as soon as the session is scheduled and a payment receipt emailed (mary [at] maryovenstone [dot] com) or faxed (088 021 761 8312) before the session takes place.